Contact
Phone
ACM can be reached from Monday through Friday.
Do you have a question regarding your rights as a consumer? Please call +31-88-0707-070 between 9:30 am and 1 pm.
Do you have a question on behalf of a business? Please call +31-70-7222-000 between 1:30 pm and 4 pm.
Please note that we can only answer you in Dutch.
Postal Adress & Fax
PO Box 16326
2500 BH The Hague
The Netherlands
Fax: +31 70 7222 355
Email: acm-post [at] acm [punt] nl
Visitors
Muzenstraat 41
2511 WB The Hague
The Netherlands
Please remember to bring a valid ID when visiting ACM.
Consumer information
ACM ConsuWijzer is ACM’s consumer information portal.
ACM ConsuWijzer ConsuWijzer on Twitter (in Dutch) ConsuWijzer on Facebook (in Dutch)
Information for businesses
Are you a business owner? On the page below, you will find information about the rules that you need to comply with, for example when selling to consumers. Find out if you are in compliance.
Complaints about ACM
ACM employees work with the best possible care. Do you feel you were nevertheless treated incorrectly? Please file a complaint, so we can learn from your experience.
Designation as a NEMO
Energy exchanges can file an application with ACM for designation as a NEMO.
ACM in the Caribbean Netherlands
Find out what tasks ACM has on the islands of Bonaire, St. Eustatius and Saba.